Outlook address book not updating

In that case, you can completely reset it by deleting the files making up the OAB or by recreating your mail profile.Rather than waiting 24 hours for Outlook to update the Offline Address Book on its own, you can force an update via the Send/Receive menu button.For me, new colleagues are not showing up and the contact pictures aren’t displaying either.They do for my colleague sitting next to me, so I don’t think it is a server misconfiguration or something like that.A status window will open to indicate that the download is in progress and will close automatically when the download is complete.(This could take several minutes) Step 2: Uncheck the box next to Download changes since last Send/Receive.someone who just received a CUMC email account, a new student, someone who recently changed their directory information) please use the steps below to synchronize your computer's locally cached version of the GAL.

In general, Outlook will automatically update the Offline Address Book (OAB) for Exchange accounts once every 24 hours.

Please visit the document on How to turn on or off Cached Exchange Mode for (Outlook 2007, Outlook 2010, and Outlook 2013).

Outlook 2011 does not use Exchange Cached mode and directly connects to the Global Address Book (GAL) via LDAP connection.

When it didn’t or when you want to make sure you do have the latest OAB available, you could manually trigger an update from within Outlook as well.

If the update mechanism appears to be broken for you, it could be because of a corruption in your OAB or in your mail profile.

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